Free Shipping Over $100 in Canada & the US!

FAQ's

  1. Do you ship internationally? Yes, we do offer international shipping. However, the shipping cost may vary depending on the country and the weight of the package. Please contact us for more information.

  2. What payment methods do you accept? We accept major credit cards such as Visa, Mastercard, and American Express. We also accept payments through PayPal and Apple Pay.

  3. What is your return policy? We offer a 30-day return policy for all our products. If you are not satisfied with your purchase, please contact us within 30 days of receiving the product to initiate a return. For more information, please refer to our Returns and Refunds Policy page.

  4. How long does it take to process and ship an order? We typically process and ship orders within 1-2 business days. Shipping times vary depending on your location and the shipping option you select during checkout. For more information, please refer to our Shipping Policy page.

  5. Are your products safe for pets? Yes, we take the safety of pets very seriously and only offer products that are safe and free from harmful chemicals. However, it's important to supervise your pet while using any new product and discontinue use immediately if you notice any adverse reactions.

  6. Do you offer discounts for bulk orders? Yes, we do offer discounts for bulk orders. Please contact us for more information and we'll be happy to assist you.

  7. How can I contact your customer service? You can reach our customer service team via email or phone. Our email address and phone number are listed on our Contact Us page. We strive to respond to all inquiries within 24 hours.